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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ava Yoder

Ava Yoder

July 5, 2023

5  out of  5
rating by Ava Yoder
"Great service and excellent rates"
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Amber N

October 10, 2022

5  out of  5
rating by Amber N
"Awesome staff. Very knowledgeable. Great people."
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Hunter Jones Jr.

August 21, 2020

5  out of  5
rating by Hunter Jones Jr.
"Awesome, friendly, very helpful. Transferred our insurance from another state to the state of Texas. Got Great service"
We responded:
"Thank you so much Hunter! Let us know if there is anything else you need. . . Welcome to Texas!"
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Steve Tucker

April 2, 2020

5  out of  5
rating by Steve Tucker
"Tim Short upholds the excellent standards that I expect from State Farm Insurance."
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Junior Gonzalez

November 25, 2019

5  out of  5
rating by Junior Gonzalez
"Tim and his team are amazing! Mary made it so easy to understand exactly how much life insurance I needed and how important it is to have it. Literally walked in knowing nothing about insurance and they made everything simple and easy. So grateful for the folks over at this office !"
We responded:
"Thank you Junior! Mary is certainly special!"
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Devin S

November 21, 2019

5  out of  5
rating by Devin S
"Flo's got nothing on Tim! He's a great agent that's provided us outstanding service for many years. You can't go wrong trusting Tim and his staff for your insurance needs."
We responded:
"Thank you Devin, sure appreciate you!"
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Colleen Johnson

November 19, 2019

5  out of  5
rating by Colleen Johnson
"Great customer service! Staff treats you like family!"
We responded:
"Thank you for the kind words Colleen!"
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Benton Brown

November 8, 2019

5  out of  5
rating by Benton Brown
"Tim and Stephanie did an outstanding job of helping me organize my insurances needs and flawlessly transitioning from another provider. The transition process was quick, efficient, and my family saved money! I highly recommend Tim Short and his team. They are absolute professionals!"
We responded:
"Thank you Benton! So glad we could help!"
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Bobby Faulkner

November 5, 2019

5  out of  5
rating by Bobby Faulkner
"Tim has been my insurance agent for over 20 years. Whenever I have any questions about my existing coverage, claims, or anything else, Tim and his staff are always there! I would absolutely recommend talking to Tim, Mary, or Stephanie about your insurance needs. They will take care of you!"
We responded:
"Thank you Bobby for your friendship, your trust, and your business!"
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Gonzalo Gomez

October 25, 2019

5  out of  5
rating by Gonzalo Gomez
"Great Service! thanks"
We responded:
"Glad to be of service! Thank you!"
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Jose Luis Jimenez

March 7, 2018

5  out of  5
rating by Jose Luis Jimenez
"Tim and his team are very welcoming and helpful. They try to their best to take care of their customers."
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todd mahan

June 23, 2017

5  out of  5
rating by todd mahan
"Great service. Left Wichita Falls nearly 15 years ago but Tim is still our agent"